Privacy Policy
Effective Date: June 26, 2025
Last Updated: June 26, 2025
Welcome to XEONTRIX LLC (“Company,” “we,” “our**,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.xeontrix.com, interact with our services, or communicate with our AI agents.
1. Who We Are
XEONTRIX LLC is a technology company providing AI automation services and solutions to businesses worldwide.
Business Address: 525 Randall Ave Ste 100, # 862, Cheyenne, WY 82001, USA
Contact Email: privacy@xeontrix.com
2. What Information We Collect
Personal Information You Provide
- Contact Forms: When you submit a form, we collect your name, email address, company name, and any message or inquiry you send.
- Email Communication: When you communicate with us via email or subscribe to updates.
- AI Agent Interactions: When you speak with our AI-powered agents, your conversation may be logged for training and service improvement purposes.
Automatically Collected Data
We use cookies and similar technologies (like Google Analytics) to collect:
- IP address
- Device and browser type
- Pages visited and time spent on site
- Referral source
- Interaction data (clicks, scrolls, etc.)
3. How We Use Your Information
We use the collected data to:
- Respond to your inquiries and provide services
- Send relevant updates or responses to submitted forms
- Analyze website usage and improve functionality
- Train and improve AI agents and automation workflows
- Ensure security and prevent misuse of our systems
4. Sharing of Your Information
We do not sell your personal data. We may share information with:
- Service providers: Such as analytics tools, hosting providers, and CRM systems
- Payment processors: Stripe and Payoneer (only when a visitor becomes a client and makes a payment)
- Legal or regulatory authorities: When required by law or to enforce our rights
5. Use of AI & Automation
Interactions with our AI agents, including voice or text, may be recorded or analyzed to:
- Improve accuracy and performance of the agents
- Provide a faster and more relevant response
- Review and route your queries to our human team when needed
We do not use AI for profiling or decision-making without human involvement.
6. Your Data Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your data
- Object to processing or request restrictions
- Request data portability
- Opt-out of communications
You can exercise these rights by emailing us at privacy@xeontrix.com. We respond within 30 days.
7. Cookies & Tracking Technologies
We use cookies to:
- Understand how our website is used
- Improve functionality and performance
- Deliver a better user experience
You can manage or disable cookies through your browser settings.
8. Data Retention
We retain your information only as long as necessary for:
- Fulfilling our services
- Legal and compliance obligations
- Improving our AI systems and operations
9. Security
We implement appropriate security measures (SSL encryption, access controls, etc.) to protect your data. However, no system can be 100% secure, and we encourage users to take necessary precautions as well.
10. International Data Transfers
Your data may be processed or stored on servers located outside your country of residence, including the United States. We ensure that such transfers comply with applicable data protection laws.
11. California Privacy Rights (CCPA)
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):
- Know what personal data we collect and why
- Request deletion of your data
- Opt-out of any sale of data (we do not sell data)
To make a request, email privacy@xeontrix.com.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top. We encourage you to review this page periodically.
13. Contact Us
If you have any questions or concerns about this policy, or if you want to exercise your privacy rights, you may contact us at:
XEONTRIX LLC
525 Randall Ave Ste 100, # 862
Cheyenne, WY 82001, USA
privacy@xeontrix.com